Telephone: 01382 453447
email: mail@ictwizard.com
Change Management
Training Course Outline
1-day course
Course contents
This course teaches students how to develop the skills to proactively address change and meet the challenges of transition in the workplace. Students will work with various employees to overcome the problems encountered when making changes in your organisation. Students will also learn how to develop the ability to effectively handle organisational changes by examining the transition process and understanding their own, and others, needs and responses to each phase.
- Topics:
Fundamentals of change management
Topic A: Basics of change management
Topic B: Importance of change
Topic C: Leading change
Change process
Topic A: Steps of a change process
Topic B: Choose an action
Topic C: Implement the action
Topic D: Monitor the progress
Obstacles to change
Topic A: Resistance
Topic B: Complacency
Topic C: Crisis
Managing change
Topic A: Creativity
Topic B: Commitment
Topic C: Communication
Adapting to change
Topic A: Truths and misconceptions
Topic B: Factors affecting response
Topic C: The endings phase
Coping with uncertainty
Topic A: The exploration phase
Topic B: Management of the exploration phase
Moving forward
Topic A: The new beginnings phase
Topic B: Management of the new beginnings phase
email: training@ictwizard.com
telephone: 01382 453447
ICT Wizard Business and Professional Development courses:
- Instructors with relevant university degrees and business experience
- Courses on your site or at superb venues in:
- Aberdeen, Dundee, Glasgow, Edinburgh, London and throughout the UK
This Business and Professional Development Training course is delivered by an instructor who has extensive academic training and practical experience in this area. Academic: relevant areas of business and management studies, psychology, philosophy, politics and ICT through university degrees, postgraduate and undergraduate courses, business qualifications and certification. Practical: experience has included work in businesses from small to world-leading multinationals; board member of a business development organisation; economic development post; executive and non-executive director of a number of public and private sector companies.