This 1-day training course teaches students about planning, participating in, and concluding successful meetings. Students learn how to establish the purpose and agenda of a meeting, facilitate participants' progress toward the meeting goals, improve their leadership abilities, facilitate situation analysis, brainstorming, and decision making, foster creative thinking, manage conflict among meeting participants. Course activities also cover building a positive climate during a meeting and following best practices of verbal and nonverbal communication.
Topics:
Fundamentals of conducting meetings
Topic A:
The purpose of meetings
Topic B: Planning meetings
Topic C: Participating in meetings
Topic D: Closing
meetings
Managing meetings
Topic A: The role
of leaders
Topic B: Decisions and ideas
Topic C:
Eliminating groupthink
Conflicts, climates, and
difficult personalities
Topic A: Resolving conflicts
Topic B: Meeting climates
Communicating as
meeting leaders
Topic A: Communicating clearly
Topic B: Using effective language
Listening
effectively and asking questions
Topic A: Improving
listening skills
Topic B: Asking effective questions
Communicating nonverbally
Topic A: Nonverbal
communication
Topic B: Interpreting nonverbal
communication
