Telephone: 01382 453447
email: mail@ictwizard.com
Diversity
Training Course Outline
1-day course
Course contents
This course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers.
Topics:
Fundamentals of diversity
Topic A: Overview of diversity
Topic B: Advantages of diversity
Identifying differences
Topic A: Cultural differences
Topic B: Personality styles
Overcoming barriers to diversity
Topic A: Barriers to diversity
Communicating in a diverse workforce
Topic A: Effective communication
Managing Diversity
email: training@ictwizard.com
telephone: 01382 453447
ICT Wizard Business and Professional Development courses:
- Instructors with relevant university degrees and business experience
- Courses on your site or at superb venues in:
- Aberdeen, Dundee, Glasgow, Edinburgh, London and throughout the UK
This Business and Professional Development Training course is delivered by an instructor who has extensive academic training and practical experience in this area. Academic: relevant areas of business and management studies, psychology, philosophy, politics and ICT through university degrees, postgraduate and undergraduate courses, business qualifications and certification. Practical: experience has included work in businesses from small to world-leading multinationals; board member of a business development organisation; economic development post; executive and non-executive director of a number of public and private sector companies.