Microsoft Outlook 2003 Foundation
Training Course Outline

1-day course

This course includes the following topics:

1). INTRODUCTION TO OUTLOOK XP

WHAT IS OUTLOOK XP?
Outlook XP
Delivery
Setting up Outlook 2002 to send and receive emails

CREATING MESSAGES
Creating a Message
Setting Message Formats
Attaching a File to a Message
Using Rules
Using the Rules Wizard
Adding a Signature to a Message
Organising Messages with Color
Checking the Spelling and Grammar

MAIL CUSTOMIZATION
Using Message Stationary
Customizing Stationary
Modifying Message Formats
Modifying the Settings
Modifying Delivery Options

OPENING AND REPLYING
Opening and Reading a Message
Opening an Attachment
Saving an Attachment
Replying to a Message
Forwarding a Message
Selecting a Message Recipient
Marking Messages Unread
Using the Preview pane Options – Marking Messages Read
Recalling a Message
Deleting a Message

 

2). OUTLOOK 2002 INTERFACE

OUTLOOK 2002 WORKSPACE
Using the Main Menu
Using the Standard Toolbar
Using the Advanced Toolbar
Using Outlook Shortcuts
Using My Shortcuts
Using Other Shortcuts
Using the Office Assistant

CUSTOMIZE OUTLOOK TODAY
Customizing Outlook Today
Customizing the Toolbar
Creating a new Toolbar
Creating Custom Views
Adding Additional Time Zones

 

3). THE TOOLBARS

THE STANDARD TOOLBAR
Using the New Mail Message Pull-down Menu
Using the Print button
Using the Move to Folder button
Using the Delete button
Using the Reply button
Using the Reply to All button
Using the Forward button
Using the Send and Receive button
Using the Find button
Using the Organise button
Using the Address Book button
Using the Find a Contact field
Using the Help button
Using the Outlook Today Toolbar
Using the Back button
Using the Forward button
Using the Web Search Feature
Using the Go button
Using the Stop button
Using the Refresh button
Using the Message Toolbars
Using the Plain Text Message Toolbar
Using the HTML Message toolbar
Using the Rich Text Message toolbar

THE ADVANCED TOOLBAR
Using the Outlook Today button
Using the Back button
Using the Forward button
Using the Up One Level button
Using the Folder list button
Using the Preview Pane button
Using the Print Preview button
Using the Undo button
Using the Rules Wizard button
Using the Current View field
Using the Group By Box button
Using the Field Chooser button
Using the AutoPreview button

OUTLOOK SHORTCUTS
Using the Outlook Today button
Using the Calendar button
Using the Contacts button
Using the Tasks button
Using the Notes button
Using the Deleted Items button

MY SHORTCUTS
Using the Inbox button
Using the Drafts button
Using the Journal button
Using the Outlook Update button

OTHER SHORTCUTS
Using the My Computer button
Using the My Documents button
Using the Favorites button

 

4). CONTACTS

THE CONTACT LIST
Adding a Contact
Finding a Contact
Editing a Contact
Sorting Contacts
Creating a Distribution List

 

5). TASKS

TASK MANAGEMENT
Adding a Task
Update a Task
Editing a Task
Sorting Tasks
Assigning a Task

 

6). NOTES AND JOURNAL

NOTES DEVELOPMENT
Creating a Note
Moving a Note
Assigning Contacts to a Note
Resizing a Note
Assigning Categories to a Note

THE JOURNAL
Using the Journal
Creating New Journal Entries

 

7). MANAGEMENT

MESSAGE MANAGEMENT
Sorting Messages
Moving Messages between Folders
Searching for Messages

FOLDER MANAGEMENT
Creating a New Folder
Moving Folders
Using Offline Folders
Synchronizing Folders
Deleting a Folder

 

8). MEETINGS, APPOINTMENTS AND EVENTS

APPOINTMENTS
Adding an Appointment to the Calendar
Inviting Attendees
Editing an Appointment
Setting Recurring Appointments
Assigning a Category to an Appointment
Deleting an Appointment

EVENTS
Scheduling an Event
Using Permissions
Setting Permissions
Viewing Other User’s Calendars

MEETINGS
Scheduling a Meeting
Changing an Existing Meeting
Replying to a Meeting Request
Suggesting a New Meeting Time
Tracking Meeting Responses
Updating a Meeting
Canceling a Meeting

 

9). OUTLOOK AND THE WEB

NEWSGROUPS
Using Newsgroups
Subscribing to a Newsgroup
Reading Newsgroup Messages

INSTANT MESSENGER
Using Instant Messenger

NETMEETING
Using NetMeeting
Setting up NetMeeting

CALENDAR
Saving a Calendar as a Web Page

 

10). SAVING AND ARCHIVING

SAVE
Saving Messages
Saving in Alternate File Formats

ARCHIVE
Archiving Messages Automatically
Archiving Messages Manually
Protecting Personal Folders

 

For further details, or to book a course, please contact us:
email:        training@ictwizard.com
telephone:  01382 453447
 

Our Outlook courses include:

Microsoft Outlook 2007 Foundation

Microsoft Outlook 2007 Intermediate

Microsoft Outlook 2007 Advanced

Business Contact Manager 2007 New

Microsoft Outlook 2003 Foundation 

Microsoft Outlook 2003 Advanced 

 

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• on your site or locations throughout the UK
• Computer training courses in Aberdeen, Dundee, Glasgow, Edinburgh and London
• delivered by Certified Master Instructors.