Microsoft Outlook 2010 Foundation Training Course Outline

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Microsoft Outlook Training CourseThis one-day course covers the basic functions and features of Outlook 2010. Students will create e-mail accounts and send e-mail messages using several techniques. They will also learn how to manage e-mail messages, contacts, tasks, and meeting requests. Finally, students will customize Outlook for maximum efficiency. Designated as Approved Courseware for the Microsoft Certified Application Specialist program. For comprehensive certification training, students should complete Outlook 2010: Basic, Intermediate, and Advanced. Contact us for further details.

 

Course objectives

Explore the Outlook environment; use Outlook's features; use and customize Outlook Today; and use the different help options.
Configure different e-mail accounts; use the Inbox to read, create, and send messages; reply to, format, and check spelling of messages; preview, read, and save attachments; and forward, delete, and move messages.
Set delivery options for messages, flag messages, set up the read receipt option for messages, specify e-mail security settings, specify options for controlling junk e-mail, set up Search Folders, and print messages.
Use the Contacts folder to manage e-mail addresses and create distribution lists; and create, edit, format, and send electronic business cards.
Use the Tasks folder to add, edit, and mark tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task.
Create and organize your appointments by using the Calendar; explore Calendar views; modify, edit, and delete appointments; and add multi-day and annual events to the Calendar.
Use the Calendar to schedule a meeting, and use the meeting workspace; read and respond to meeting requests; and review, modify, and cancel a meeting.

Course contents

Getting started
The program window
Outlook Today
Getting help
E-mail
E-mail accounts
Reading e-mail messages
Creating and sending e-mail messages
Working with messages
Attachments
E-mail management
Message options
E-mail security
Junk e-mail
Search folders
Printing messages
Contact management
Managing contacts
Distribution lists
Electronic business cards
Tasks
Working with tasks
Managing tasks
Appointments and events
Creating and sending appointments
Modifying appointments
Calendar views
Events
Meeting requests and responses
Meeting requests
Meeting request responses
Managing meeting responses

Prerequisites

Before taking this course, you should be familiar with personal computers and the use of a keyboard and a mouse. This course assumes that you've completed a Windows: Basic course or have equivalent experience.

Target Audience

Thetarget student for the course is an individual who wants to learn the basic features of Outlook 2010 to create and use messages, appointments, tasks, and other Outlook items.

Certification Track

For comprehensive training, you should complete all of the following courses: Outlook 2010: Basic, Outlook 2010: Intermediate, and Outlook 2010: Advanced.