Microsoft Outlook 2010 Intermediate
Training Course Outline
 

1-day course

This one-day course builds on the skills and concepts taught in Outlook 2010: Basic. Students will learn how to customize Outlook and work with address books. They will search and filter mail folders, and apply and customize categories. Students will also work with personal, public, and offline folders. Finally, students will organize folders and set rules. Designated as Approved Courseware for the Microsoft Certified Application Specialist program. For comprehensive certification training, students should complete Outlook 2010: Basic, Intermediate, and Advanced.

Course objectives

• Customize the Outlook environment; customize menus, toolbars, the Quick Access toolbar, the startup folder, the To-Do bar, and Reading pane; create groups and shortcuts; and use and create address books.
• Customize messages by applying themes, stationery, fonts, and e-mail options; create and use signatures and use an electronic business card as a signature; add voting buttons to messages and respond to messages that include voting buttons; and use the Out of Office Assistant to set up out-of-office notices.
• Use Instant Search to search your Inbox, all mail folders, Contacts, Calendar, and Tasks; customize Instant Search and use Advanced Find; use filters to find messages that meet certain criteria; use categories to group messages; apply categories to contacts, appointments, meetings, and tasks; create a custom category; and sort and search using categories.
• Create a personal folder and a subfolder; move, rename, delete, and restore a subfolder; open and close a personal folder; move messages between folders; create and use public folders; secure a public folder; post, edit, and delete items in a public folder; delete a public folder; and use offline folders and Cached Exchange mode.
• Use arrangements to sort and group messages; manage and organize the Inbox by using the Organise page and rules; and use the Rules Wizard to set rules for messages.

Course contents

• Customizing Outlook • The Outlook environment • Groups and shortcuts • Address books
• Customizing messages • Customizing message appearance • Signatures • Voting buttons • Out-of-office messages
• Organising items • Instant and advanced search • Filters • Categories
• Folders • Personal folders • Public folders • Offline folders
• Organising Mail • Organising the Inbox folders • Organising folders • Setting rules

Prerequisites

• Before taking this course, you should be familiar with personal computers and the use of a keyboard and a mouse. Furthermore, this course assumes that you've completed the Outlook 2010: Basic course or have equivalent experience.

Target Audience

• The target student for the course is an individual who wants to learn to customize Outlook, work with folders, and organize Outlook components.

Certification Track

• For comprehensive training, you should complete all of the following courses: Outlook 2010: Basic, Outlook 2010: Intermediate, and Outlook 2010: Advanced.

For further details, or to book a course, please contact us:
email:        training@ictwizard.com
telephone:  01382 453447
 

Our Outlook courses include:

Microsoft Outlook 2010 Foundation

Microsoft Outlook 2010 Intermediate

Microsoft Outlook 2010 Advanced

Microsoft Outlook 2007 Foundation

Microsoft Outlook 2007 Intermediate

Microsoft Outlook 2007 Advanced

Business Contact Manager 2007

Business Contact Manager 2010

Microsoft Outlook 2003 Foundation 

Microsoft Outlook 2003 Advanced

 

 

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