UK training courses contact:
telephone: 01382 453447
email:
mail@ictwizard.com
Courses onsite and off-site in Aberdeen, London, Edinburgh, Manchester, Dundee, Glasgow, Stirling, Birmingham and at locations across the UK.
Click a course below to see an outline
Advanced Interpersonal Communication
Customer Relationship Management
Customer Service: Listening, Responding, and Resolving
Excellence in Service: Advanced
Presentations - Preparing, Developing and Delivering
Bespoke courses
We tailor courses, and design bespoke courses, to suit clients' specific needs. Contact us to discuss your particular training requirements and we will design a course that meets your staff training requirements and your business objectives.
For further details, or to book a course, contact us:
| training@ictwizard.com | |
| telephone | 01382 453447 |
| vcard | click here to download a vcard |
With years' of experience working with world-class companies to increase productivity and performance through their people we will work with you to identify your business and staff training needs and deliver effective solutions. Our experienced, practical approach will ensure you receive the training solutions you need.
Our Business and Professional Development Training courses are
delivered by Bill Wright
who
is our Director of ICT Consultancy and Training. Bill is a
highly experienced ICT and business professional currently working
with a diverse range of world-class businesses and organisations in
the public and private sectors. Work is focussed on the delivery of
ICT, business and professional development courses, consultancy and
support services designed to increase productivity, effectiveness
and performance.
An impressive combination of technical abilities and business
experience combined with exceptional analytical, creative and
communication skills have established a reputation as a top-flight
consultant and instructor.
Currently:
• ICT Consultant
• Course Designer and Trainer - to expert level
• Business and Professional Development Consultant and Instructor
• Certified Master Instructor
• Responsible for strategic development of consultancy and training
business
• Business Technology and Applications Support Specialist
Other experience has included: board membership of a business
development agency; superannuation scheme trustee; economic
development post; executive and non-executive directorships of
public and private sector companies; various posts and experience in
manufacturing, finance, pharmaceutical, local and national
government, service industries, education, construction, utilities,
oil, gas and others.
Academic study has covered various areas of information and
communications technology, business, management, psychology,
philosophy, social sciences and training through an MA (Hons)
degree, postgraduate and undergraduate courses, business
qualification, instructor certification and an MSc degree.
We also deliver a wide range of computer training courses from beginner to expert level see here
Other ICT Wizard courses include:
Excel Courses
Microsoft Office 2010
VBA
Visio Courses
Microsoft Office -
all versions
Microsoft Outlook
SharePoint
Microsoft Project
Presentations
Microsoft PowerPoint
Internet
Word Courses
Introduction to Computing
Microsoft Publisher
Windows
Microsoft Access
Adobe Acrobat
Expression Web
InfoPath
OneNote
... and others