Change Management Training Course Outline

This 1-day training course teaches students how to develop the skills to proactively address change and meet the challenges of transition in the workplace. Students will work with various employees to overcome the problems encountered when making changes in your organisation. Students will also learn how to develop the ability to effectively handle organisational changes by examining the transition process and understanding their own, and others, needs and responses to each phase.


Fundamentals of change management
Topic A: Basics of change management
Topic B: Importance of change
Topic C: Leading change

Change process
Topic A: Steps of a change process
Topic B: Choose an action
Topic C: Implement the action
Topic D: Monitor the progress

Obstacles to change
Topic A: Resistance
Topic B: Complacency
Topic C: Crisis

Managing change
Topic A: Creativity
Topic B: Commitment
Topic C: Communication

Adapting to change
Topic A: Truths and misconceptions
Topic B: Factors affecting response
Topic C: The endings phase

Coping with uncertainty
Topic A: The exploration phase
Topic B: Management of the exploration phase

Moving forward
Topic A: The new beginnings phase
Topic B: Management of the new beginnings phase