This one-day course covers the basic functions and
features of Outlook 2010. Students will create e-mail
accounts and send e-mail messages using several
techniques. They will also learn how to manage e-mail
messages, contacts, tasks, and meeting requests.
Finally, students will customize Outlook for maximum
efficiency. Designated as Approved Courseware for the
Microsoft Certified Application Specialist program. For
comprehensive certification training, students should
complete Outlook 2010: Basic, Intermediate, and
Contact us for further details.
Explore the Outlook environment;
use Outlook's features; use and customize Outlook Today;
and use the different help options.
Configure different e-mail accounts; use the Inbox to read, create, and send messages; reply to, format, and check spelling of messages; preview, read, and save attachments; and forward, delete, and move messages.
Set delivery options for messages, flag messages, set up the read receipt option for messages, specify e-mail security settings, specify options for controlling junk e-mail, set up Search Folders, and print messages.
Use the Contacts folder to manage e-mail addresses and create distribution lists; and create, edit, format, and send electronic business cards.
Use the Tasks folder to add, edit, and mark tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task.
Create and organize your appointments by using the Calendar; explore Calendar views; modify, edit, and delete appointments; and add multi-day and annual events to the Calendar.
Use the Calendar to schedule a meeting, and use the meeting workspace; read and respond to meeting requests; and review, modify, and cancel a meeting.
The program window
Reading e-mail messages
Creating and sending e-mail messages
Working with messages
Electronic business cards
Working with tasks
Appointments and events
Creating and sending appointments
Meeting requests and responses
Meeting request responses
Managing meeting responses
Before taking this course, you
should be familiar with personal computers and the use
of a keyboard and a mouse. This course assumes that
you've completed a Windows: Basic course or have
Thetarget student for the course
is an individual who wants to learn the basic features
of Outlook 2010 to create and use messages,
appointments, tasks, and other Outlook items.
For comprehensive training, you should complete all of the following courses: Outlook 2010: Basic, Outlook 2010: Intermediate, and Outlook 2010: Advanced.