This one-day course covers the basic functions and features of Outlook. Students will create e-mail accounts and send e-mail messages using several techniques. They will also learn how to manage e-mail messages, contacts, tasks, and meeting requests.
Finally, students will customize Outlook for maximum efficiency. Designated as Approved Courseware for the Microsoft Certified Application Specialist program. For comprehensive certification training, students should complete Outlook: Basic, Intermediate, and Advanced.
After completing this course, students will know how to:
Topic A: The program window
Topic B: Outlook Today
Topic A: Reading messages
Topic B: Creating and sending messages
Topic C: Working with messages
Topic D: Handling attachments
Topic E: Printing messages and attachments
Topic A: Setting message options
Topic B: Organizing the Inbox folder
Topic C: Managing junk email
Topic A: Working with contacts
Topic B: Address books
Topic C: Using contact groups
Topic A: Working with tasks
Topic B: Managing tasks
Appointments and events
Topic A: Creating and sending appointments
Topic B: Modifying appointments
Topic C: Working with events
Topic D: Using Calendar Views
Meeting requests and responses
Topic A: Scheduling meetings
Topic B: Managing meetings
Unit summary: Meeting requests and responses
Before taking this course, you
should be familiar with personal computers and the use
of a keyboard and a mouse. Furthermore, this course
assumes that you've completed a Windows Basic course or have equivalent experience.
Thetarget student for the course
is an individual who wants to learn the basic features
of Outlook to create and use messages,
appointments, tasks, and other Outlook items.
For comprehensive training, you should complete all of the following courses: Outlook: Basic and Outlook: Advanced.